We collect personal information:
• for the purpose of performing functions reasonably related to the conduct of business; and
• to provide you with marketing related to Eat Paws Play.
The type of personal information we collect includes your name, address, email, telephone number and any additional information you provide to us.
Information will be collected directly from you and may be disclosed to us by third parties with whom we have a business association for your payment for goods from the Eat Paws Play website.
We will also collect personal information from you when you interact with us either online or over the phone in order to assist with your email or call.
If you provide inaccurate or incomplete information we may not be able to provide you with our goods or other services.
The personal information you provide is used for purposes related to our primary business operations, which is supply of goods provided by Eat Paws Play on our website. Examples of when your information may be used include:
• informing you about our products, offers and promotions;
• providing you with goods requested;
• dealing with requests, enquiries or complaints;
• marketing our products generally, including re-targeting; and
• carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.
We may also use personal information for purposes related to those described above which would be reasonably expected by you.
We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.
Interacting with Us
If you contact us with a general question you may interact with us anonymously or through the use of pseudonym.
From time to time we may send you marketing or promotion material. Marketing and promotional material will only be sent to you if you have opted into receiving marketing material.
We (or an appointed third party) may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services and goods offered to you, and the manner in which those services or goods are offered to you.
To opt-out of receiving certain marketing material, you may contact us or select the “unsubscribe” link provided in the email.
Sharing your Personal Information
We may disclose or receive personal information or documents about you to/from law enforcement agencies to assist in the prevention of criminal activities or for any other lawful requirement or purpose, including to government agencies or regulators.
We may disclose your personal information to third party contractors or service providers with whom we have a business association, including information technology service providers and marketing service providers engaged to conduct marketing on our behalf.
We may disclose your personal information to employees, a related company and professional advisors, including lawyers.
We may disclose you personal information to entities overseas where those overseas entities are contractors or service providers with whom we have a business association.
Our use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how you use the site.
Cookies are used to store information, such as the time that the current visit occurred, whether you have been to the site before and what site referred you to our web page.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Cookies are used to assist you to navigate around our website, to streamline the service provided to you and for marketing purposes. We incorporate Facebook, Instagram and Google pixels into our website as a way to offer you more tailored advertising and user experience. Web Beacons may also be used by our email service provider (Mail Chimp) in order to count the number of visitors to our website or open our emails.
Security of your Personal Information
We store your personal information using secure servers protected from unauthorised access, modification or disclosure.
While we endeavour to only hold personal information that is accurate, complete and up-to-date, if you become aware this information is no longer accurate, complete or up-to-date please contact us to correct the information.
Disposal of personal information not required
How to access your Personal Information Upon your request, we will provide access to your personal information we hold except in certain prescribed circumstances, including emergency situations, specified business imperatives, or law enforcement.
How to contact us
If you have any queries, questions, concerns or wish to make a complaint regarding how we deal with your personal information please contact us by email firstname.lastname@example.org.
For further information about privacy in general, please refer to the Office of the Australian Information Commissioner’s website located at http://www.oaic.gov.au.
Alternatively, please contact our Privacy Officer on email@example.com.